We do all our own cleaning we never send your rug out to another cleaning facility. It is handled by us from Start to Finish.
Before & After
This Hamadan had not been cleaned in many years and the grime was obscuring the color and pattern (left). The center photo shows the rug during the washing. The After close-up (right) reveals the soft salmon and blue shades that classic old Hamadan's like this are known for.
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The Hand Wash Process
Nothing will get your rug cleaner than our hand wash process. That is why we clean only on our premises in our specially equipped room. Your rug is first dusted, front and back, to remove loose dirt. From there it is wet down and lathered up with our specially formulated shampoo. We use no chemicals in the wash process.
After lathering, your rug is rinsed several times until all the shampoo and extracted dirt is removed. This is where our cleaning method differs from an in-home process or from steam cleaning. Rugs cleaned at home are often left with cleaning solution embedded deep in the pile. This residue dries tacky, attracting dust and dirt. The only way to completely remove ALL traces of shampoo and dirt is to rinse the rug fully, which we are able to do.
After rinsing and extracting excess water, rugs are hung to dry. Our pulley system allows us to accommodate rugs of any length. Rugs are dried in a controlled environment with warm air that circulates continuously for several hours. Most rugs will dry within 24 hours. We guarantee yours will be 100% dry when it is returned to you.
Rug lathered during the wash process
Gary Tulanian rinsing a rug
Rugs drying
"How often should I clean my rug?"
It's one of our most frequently asked questions. Rugs should be cleaned every 2-4 years. You may need to schedule cleanings more often if your rug is in a high traffic area. When dirt accumulates deep in the nap it acts like sandpaper damaging the fibers. Cleaning is essential to maintaining the luster and vibrancy of the wool. "Can I clean it myself at home?"
There are a myriad of problems that can arise when cleaning a rug. If the dyes are unstable, or the rug is woven on colored warps, bleeding can occur. Cotton fringes can change color, especially in some Turkish rugs. These are just a couple of examples. Our vast experience and knowledge allows us to foresee these situations and take the necessary precautions. We've cleaned every type of rug and know the characteristics associated with each. Rugs are too valuable, both in terms of dollars and sentiment, to take risks cleaning them yourself.
